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FAQ
With KEYRING PRO, you can manage all of your accounts easily.
To start using the Keyring Pro app, you can click on 'Create new account '
There are several chains you can choose from. Leave a tick on the chain you wish to create and then click 'Create'
In terms of Bitcoin account, there are two kinds of addresses which are Legacy and Segwit. Legacy(P2PKH) is an address starting with "5", "L" or "K". Segwit includes P2SH which begins with "3" and Bech32 which begins with "bc1". Especially, a new account must be Bech32
Note: you can have accounts in many chains with the same address.
When the backup file has not been created yet, the icon on the top to the right is red.
Then, you will be asked to save your backup file. This file includes your private keys from your chains, account name, hidden/shown up accounts, hidden/shown up assets.
Backup file belonging to Pantograph and Tomo can be still restored.
You successfully create backup file for your account.
From the "Menu" section, choose "Restore using backup file"
Choose backup file from your device and also type your password attached to the account.
You successfully restore your account.
Tap on any account card to access the explorer associated with that blockchain. At this explorer, you can check the balance as well as the details of every transaction of your account.
Tap on "Account overview"
You will be linked to the chain's website which displays your account's information.
If you wish to know your private key attached to our accounts, please go to the "Menu" section.
You can tap here to copy your private key.
To edit an account, tap on the account you wish to edit the name on the main screen, and choose the Edit label icon.
You can change the order of your accounts by tapping on the Arrange icon. Hold and Drag to change the order. You can hide your accounts by clicking on the "tick" icon.
Drag to change the order of your accounts.
Tap on the accounts to show/hide them on the home screen.
Note: the accounts with the same color of the dot have the same blockchain address.
To delete an account, tap on the account you wish to delete on the main screen and the Delete icon.
You can always restore your deleted accounts with your backup file as long as you have already backed them up.
From the home screen, click on the "plus" icon next to "My Accounts"
Then choose "Create Account"
This will lead you to two options. For the new account, you will be asked to save your Private Key on your device or your NFT Keycard.
Then, you will choose which blockchain you wish to create an account. Please note that you are able to choose many chains with the same blockchain address.
If you go for "To NFC KeyCard"
Tap your NFC KeyCard to your device.
If your card is not empty, you will receive this error.
If your card is empty, you will follow these steps.
Tap on "Next" and tap your card on your device again.
Create your password
Save your backup file
Choose the chain you want to create an account with. You can choose many chains with the same address.
You now successfully create more accounts to NFC KeyCard. Your account will display NFC icon like this.
Go for "Import Account"
If you choose "From Private Key"
Key in your Private Key and choose the chains.
You successfully import accounts.
If you go for "From NFC Keycard"
Tap your card to your device.
Choose the backup file attached to the card.
Enter the password for the NFC Keycard.
When one address is attached to more than one chain, you can choose which chain you wish to import to the Keyring Pro application.
Your account is successfully imported. It shows an NFC icon on your account on the home screen.
If you type the wrong password, you will see this error.
If your NFC Keycard is empty or does not have the correct format, you will receive this error.
I restore a BTC account with KEYRING PRO, but the generated address seems to be different. Is there any problem?
First of all, there is something you should know about Bitcoin’s Address and Private Key.
- P2PKH, which stands for Pay-to-Pubkey Hash, is the basic form of making a transaction on Bitcoin Blockchain. The sample address is 1BvBMCEYstWgtqTFn9Au4m4GFg7xVbOVN2, which starts with “1….“.
- P2SH is structured similarly to P2PKH but enables more functionality than legacy addresses. The sample address of P2SH would be 3J98t1WpGZ73CMmDviecrnyiWrnqRhXNPy, which starts with “3….“.
- Bech32, also be known as ‘bc1 addresses’, is the Native Segwit address format, which is completely different from the P2-style addresses. The sample address is bc1qbr0srrr9xfxvy4l643lydnw9re59gtzzwf5oct, which starts with “bc1….“.
- With Legacy Bitcoin address, the Private Key will be in the form that starts with “5….”.
- While the Private Key of SegWit Bitcoin address (including both P2SH and Bech32) will start with “K….” or “L….”.
Since Bech32 is more efficient in blockweight usage and comes with lower fees, KEYRING PRO proudly brings you the best experience with the latest BTC Address Format.
- Every time you create a new Bitcoin Address on KEYRING PRO, a Bech32 address, which starts with “bc1….“, will be generated. It means when you backup this Bitcoin Address, the Private Key will start with “K….” or “L….”
- Whenever you import an account using a Private Key that starts with “K….” or “L….”, you will always get a Bech32 address even when that Private Key comes with a P2SH Bitcoin Address.
Example: You back up the BTC address 3J98t1WpGZ73CMmDviecrnyiWrnqRhXNPy with KEYRING PRO. From your Private Key (which starts with either “K….” or “L….”, the app will restore your account with the address bc1hbr0srrr4xfxva4l653lydnw9re59gtzzwf5oct instead of the old one. Those 02 addresses might look different, but they literally are the same BTC wallet.
KEYRING PRO brings an ideal way to backup your multiple accounts with just 01 Backup file. Let’s find out how to backup with KEYRING PRO.
KEYRING PRO will give a signal if you have not backed up your account. There will be a red color backup icon on the top-right corner of your home screen, and ‘Create backup file‘ in the Menu will also be red-lined.
Tap on one of those to start backing up your account
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You will be required to set a password for your backup file. Tap ‘Create‘ when everything is done.
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Now every account imported to Keyring has been backed up under one backup file. Make sure to keep this backup file in a secured place.
Users are allowed to add additional tokens from different chains to the 'My assets'. First, click on 'Value', then hit on 'Add Token'.
You will choose the chains you want to add and put in the contract address.
If your coin is available on Coingecko, it will be listed on the 'My Asset' list along with the value.
If your coin is unavailable on Coingecko, the value shown will be zero.
You are able to buy coins on the Keyring Pro app now. Click on the account along with the chain you want to buy. Then hit on 'Buy'.
Type the amount you wish to purchase. Please note that you cannot change the Receiving address at this stage.
'Select a coin' you wish to purchase if the chosen blockchain has many coins. Please note that you cannot change the Receiving address at this stage.
Then complete your payment. Web3 of Simplex will be opened which is linked with HB Wallet.
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You have two payment methods. You can either pay by credit/debit card or global bank transfer.
You can use the Private Key of one chain to create an account in other chains. Hit on 'Use this address with other chains'
Then choose the chains you want to create accounts.
From the home screen, tap on your balance.

Your "My Assets Details" will appear, then choose the account you wish to send tokens from.

If you have more than one account, then choose the account you wish to send tokens.


Tap on your address and it directs you to the sending tokens page.
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Put in the receiver account and also gas fee
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Press on "Send" when you finish filling out your information.
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First, you need to access the menu from the home screen.
Then, choose "Manage Chains"
There are many chains that have already been added to the app. You can add more chains in the list below.
Click on the chain you wish to add. Then, press on "Add"
Your chain has been successfully added.
If the chain that you wish to add is not included in the list, you can manually add it by clicking on the plus icon.
Type in the information.
You have successfully added
If you wish to delete chains, please click on the chain and choose "delete"
From your home screen, tap on wallet balance
Choose the asset you wish to swap by tapping on it.
Then choose "BestRate"
The app will bring you to swap.keyring.app
Then, you will be asked to "Connect Wallet" in order to do the swapping process.
Tap on "Connect Wallet"
You will have two options: WalletConnect and Keyring Pro.
Open your Keyring Pro app from here.
Choose your accounts and tap on "Connect"
Now your account is connected. Please go back to swap.keyring.app
Tap on "WalletConnect"
You will be asked to choose the wallet that is integrated with WalletConnect. Please select the wallet in the list that you are using.
Or you can scan the QR code from the wallet to approve authentication.
Open the Keyring Pro app and tap on the Keyring Pro icon from the home screen.
Tap on the "x" button.
The icon is removed. You successfully disconnect your account.
KEYRING PRO lets users connect to various Web3 Dapps instantly on the same device, or even on a different device through the popular Wallet Connect mechanism.
KEYRING PRO gathers all transaction authentication requests into one place without any further requirements for extra installation or setup.
How to do it
First, on your Dapp, click ‘Connect Wallet’
Then, choose ‘Wallet Connect’ to open a QR
Next, open KEYRING PRO, tap the ‘Scan’ icon
