❔ FAQ

With KEYRING PRO, you can manage all of your accounts easily.

How to create/restore accounts on the Keyring Pro application?

Create new account

To start using the Keyring Pro app, you can click on 'Create new account '

There are several chains you can choose from. Leave a tick on the chain you wish to create and then click 'Create'

In terms of Bitcoin account, there are two kinds of addresses which are Legacy and Segwit. Legacy(P2PKH) is an address starting with "5", "L" or "K". Segwit includes P2SH which begins with "3" and Bech32 which begins with "bc1". Especially, a new account must be Bech32

Restore account using backup file

How to get the backup file from an existing account?

When the backup file has not been created yet, the icon on the top to the right is red.

Then, you will be asked to save your backup file. This file includes your private keys from your chains, account name, hidden/shown up accounts, hidden/shown up assets.

Backup file belonging to Pantograph and Tomo can be still restored.

Restore accounts using Private Key

Click on 'Import private key' and put in your Private Key to restore your account.

Check balance

Tap on any account card to access the explorer associated with that blockchain. At this explorer, you can check the balance as well as the details of every transaction of your account.

Edit name

To edit an account, tap on the account you wish to edit the name on the main screen and choose the Edit account icon.

Arrange accounts

You can change the order of your accounts by tapping on the Arrange icon. Hold and Drag to change the order. You can hide your accounts by clicking on the "tick" icon.

Delete accounts

To delete an account, tap on the account you wish to delete on the main screen and the Delete icon.

You can always restore your deleted accounts with your backup file as long as you have already backed them up.

Learn how to Backup accounts and Restore accounts.

Show/Hide account

Instead of deleting an account, you can simply hide it from the home screen.

Tap the Setting icon, then tap to Hide/Show the account card. Tap Back icon to return to the home screen when it’s done

Bitcoin address looks different on KEYRING PRO

I restore a BTC account with KEYRING PRO, but the generated address seems to be different. Is there any problem?

First of all, there is something you should know about Bitcoin’s Address and Private Key.

Bitcoin’s Address

  • P2PKH, which stands for Pay-to-Pubkey Hash, is the basic form of making a transaction on Bitcoin Blockchain. The sample address is 1BvBMCEYstWgtqTFn9Au4m4GFg7xVbOVN2, which starts with β€œ1….β€œ.

  • P2SH is structured similarly to P2PKH but enables more functionality than legacy addresses. The sample address of P2SH would be 3J98t1WpGZ73CMmDviecrnyiWrnqRhXNPy, which starts with β€œ3….β€œ.

  • Bech32, also be known as β€˜bc1 addresses’, is the Native Segwit address format, which is completely different from the P2-style addresses. The sample address is bc1qbr0srrr9xfxvy4l643lydnw9re59gtzzwf5oct, which starts with β€œbc1….β€œ.

Bitcoin’s Private Key

  • With Legacy Bitcoin address, the Private Key will be in the form that starts with β€œ5….”.

  • While the Private Key of SegWit Bitcoin address (including both P2SH and Bech32) will start with β€œK….” or β€œL….”.

Experience the latest BTC Address Format with KEYRING PRO

Since Bech32 is more efficient in blockweight usage and comes with lower fees, KEYRING PRO proudly brings you the best experience with the latest BTC Address Format.

  • Every time you create a new Bitcoin Address on KEYRING PRO, a Bech32 address, which starts with β€œbc1….β€œ, will be generated. It means when you backup this Bitcoin Address, the Private Key will start with β€œK….” or β€œL….”

  • Whenever you import an account using a Private Key that starts with β€œK….” or β€œL….”, you will always get a Bech32 address even when that Private Key comes with a P2SH Bitcoin Address.

Example: You back up the BTC address 3J98t1WpGZ73CMmDviecrnyiWrnqRhXNPy with KEYRING PRO. From your Private Key (which starts with either β€œK….” or β€œL….”, the app will restore your account with the address bc1hbr0srrr4xfxva4l653lydnw9re59gtzzwf5oct instead of the old one. Those 02 addresses might look different, but they literally are the same BTC wallet.

Backup account with KEYRING PRO

KEYRING PRO brings an ideal way to backup your multiple accounts with just 01 Backup file. Let’s find out how to backup with KEYRING PRO.

KEYRING PRO will give a signal if you have not backed up your account. There will be a red color backup icon on the top-right corner of your home screen, and β€˜Create backup fileβ€˜ in the Menu will also be red-lined.

Tap on one of those to start backing up your account

You will be required to set a password for your backup file. Tap β€˜Createβ€˜ when everything is done.

Now every account imported to Keyring has been backed up under one backup file. Make sure to keep this backup file in a secured place.

Learn how to restore your account using a backup file with KEYRING PRO here.

How to add tokens to the 'My asset' list on the Keyring Pro application?

Users are allowed to add additional tokens from different chains to the 'My assets'. First, click on 'Value', then hit on 'Add Token'.

You will choose the chains you want to add and put in the contract address.

If your coin is available on Coingecko, it will be listed on the 'My Asset' list along with the value.

If your coin is unavailable on Coingecko, the value shown will be zero.

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How to buy coins through Simplex on the Keyring Pro application?

You are able to buy coins on the Keyring Pro app now. Click on the account along with the chain you want to buy. Then hit on 'Buy'.

'Select a coin' you wish to purchase. Please note that you cannot change the Receiving address at this stage.

Then complete your payment. Web3 of Simplex will be opened which is linked with HB Wallet.

How to use one address to create other accounts on other chains?

You can use the Private Key of one chain to create an account in other chains. Hit on 'Use this address with other chains'

Then choose the chains you want to create accounts.