I purchased PantoPoint from the store, but I cannot find my PantoPoint. Did I lose my money?
When purchasing from our store, you actually bought PantoGift. You need to unpack PantoGift to receive PantoPoint.
Follow these steps to unpack PantoGift:
- On Pantograph Mobile, go to the ‘Collections’ screen
- Choose your purchased gift
- Choose ‘Convert to Panto Point’
- Slide to convert
- The equivalent amount of Panto Point will appear on your ‘Home’ screen